betjli Terms and Conditions

1.1 Scope of Application

These terms and conditions shall be considered a legal agreement between betjli ("Platform", "we", "our") and any user of the platform ("you", "user"). betjli is an online casino and sportsbook service platform operated for users in Bangladesh.

By accessing this website or application, creating an account, making a deposit, or participating in any game, you acknowledge that you have fully read and understood these Terms and agree to comply with them.

1.2 Interpretation of Terms

The meanings of the key terms used in this document are given below:

• "Platform" — The betjli website and all associated digital services.
• "Account" — Each registered user's own personal account.
• "Balance" — The total amount of funds held in an account.
• "Bonus" — Promotional funds or benefits provided by the platform.
• "Wagering" — The requirement to place bets of a specified amount before bonus funds become withdrawable.

2.1 Registration Process

When creating an account on betjli, you must provide accurate and complete information. Only one account per person is permitted. If one person operates multiple accounts, betjli reserves the right to close both or all such accounts.

• The name, address, and identity provided at the time of registration must be genuine and accurate.
• If account details need to be changed, you must contact the support team.
• Failure to submit the required documents during the identity verification (KYC) process may result in the account being restricted.

2.2 Account Security

It is your responsibility to keep your account login details (username and password) completely confidential. Do not share this information with any third party. If you suspect unauthorized access to your account, notify our support team immediately.

3.1 Age Requirement

You must be at least 21 years old to create an account and participate in games on betjli. Accounts belonging to persons under 21 will be closed immediately and all balances may be forfeited. betjli takes a strict stance against gambling by minors.

3.2 Geographic Restrictions

betjli primarily provides services to users in Bangladesh. Users from any region or country where online gaming is legally prohibited may not use this platform. It is entirely the user's responsibility to comply with the laws and regulations of their own area.

4.1 Deposits

The following payment methods are accepted for deposits on betjli: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳500. Deposits are generally credited to the account instantly or within a few minutes.

• Deposits must always be made from a payment method registered in your own name.
• Use of third-party payment methods is strictly prohibited.
• Use the correct reference number when making a deposit.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. After a successful request, the withdrawal is generally processed within 1 hour. Withdrawals will only be sent to the payment method from which the deposit was made or to the method linked to the account.

• At the time of withdrawal, the account must hold sufficient verified balance.
• Bonus balance cannot be withdrawn directly — wagering requirements must be completed first.
• betjli reserves the right to verify withdrawals in the case of unusual or suspicious transactions.

5.1 Welcome Bonus

New users will receive a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 adds a ৳2,000 bonus, bringing the total balance to ৳3,000; or depositing ৳22,000 gives the maximum ৳20,000 bonus, bringing the total balance to ৳42,000.

• The welcome bonus is available to each user one time only.
• To make the bonus withdrawable, wagering of 10 times (10x) the total bonus amount must be completed.
• A specific time limit applies for fulfilling the wagering requirement.

5.2 Other Promotions

betjli regularly runs various promotional offers, cashback benefits, and a VIP program. Each offer has its own terms and time limit, which will be clearly stated in the offer details. Attempting to claim the same promotion from multiple accounts will be considered fraud.

6.1 Game Operation

All games on betjli are operated by software from certified game providers. Game outcomes are determined by a certified Random Number Generator (RNG), which is fair and unbiased. If a game is left incomplete due to a technical error or disconnection, betjli will determine whether to return the result of that game or the amount wagered.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are displayed in the game interface. Additional limits may apply when betting with bonus balance. betjli reserves the right to change betting limits under certain circumstances.

6.3 Void Bets

betjli may void a bet in the following situations:

• If incorrect odds or payouts are displayed due to a technical error.
• If a betting opportunity is created with incorrect information due to human error.
• If evidence of match-fixing is found in a game or event.
• If there is suspicion that the user has used a prohibited method.

7.1 Strictly Prohibited Activities

Participation in any of the following activities is strictly prohibited:

• Money laundering or conducting transactions using illegal funds.
• Participating in fraudulent or deceptive activities.
• Playing games using automated bots, scripts, or artificial intelligence.
• Creating multiple accounts to obtain bonus benefits.
• Attempting to hack or attack the platform's systems.
• Threatening or harassing other users.
• Operating games on behalf of minors.

8.1 Grounds for Suspension

betjli reserves the right to temporarily or permanently suspend any account if:

• A violation of the Terms is proven or suspected.
• It is found that registration was carried out using false information.
• Unusual or suspicious activity is observed on the account.
• Directed by a legal authority or regulatory body.

8.2 Closure at the User's Own Request

Any user may close their account at their own wish. To do so, contact the support team. If there is a balance before the account is closed, withdrawal is possible, but only for eligible (wagering-completed) balance. A self-exclusion option is also available as part of responsible gaming — visit the Responsible Gaming page for details.

9.1 Data Collection and Use

betjli collects and processes users' personal data for the purposes of providing services, verifying identity, and fulfilling legal obligations. To learn about our full data protection policy, please visit the Privacy Policy page. betjli uses SSL encryption to keep all data secure.

9.2 Sharing Data with Third Parties

A user's personal data may be shared with third parties only in the following cases:

• With payment providers to complete payment processing.
• To comply with legal obligations or government directives.
• For fraud prevention and ensuring security.

10.1 Limits of betjli's Liability

betjli is not liable for any loss arising from the temporary suspension or limitation of its services for any reason. betjli does not bear liability for losses caused by technical outages, internet connectivity issues, or problems with third-party game providers.

• betjli always strives to maintain the highest standard of service, but it is not possible to guarantee uninterrupted service.
• In force majeure situations (natural disasters, cyberattacks, etc.), betjli is not liable for losses caused by circumstances beyond its control.

10.2 User Responsibility

Any decision related to gaming is entirely the user's own. There are financial risks involved in online gaming, and users should participate with awareness of those risks. betjli never guarantees winnings.

11.1 Right to Amend Terms

betjli reserves the right to partially or fully amend these terms and conditions at any time. Users will be notified of significant changes via email or platform notifications. Continued use of the platform after any changes will be considered acceptance of the new terms.

11.2 Language and Interpretation

These terms and conditions are written in Bengali. In the event of any dispute or interpretation, the Bengali version will be considered final. If any clause is partially or fully invalidated, the remaining terms will continue to be in force.

12.1 Complaint Submission Process

If you have a complaint regarding these terms or any betjli service, please contact our support team. We strive to resolve every complaint as quickly and fairly as possible.

12.2 Dispute Resolution

Any dispute between betjli and a user will first be attempted to be resolved through discussion. After a complaint is submitted to the support team, an effort will be made to reach a resolution within a reasonable time. If a resolution cannot be reached through discussion, further steps will be taken in accordance with applicable laws and regulations.