betjli's Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how betjli collects, uses, and protects your information.
1. Introduction and Applicability
This privacy policy applies to all users of the betjli platform. By using the betjli website (betjli.cam), you are considered to have accepted all the terms of this privacy policy. Protecting your privacy is our highest priority.
1.1 Purpose of This Policy
betjli is a trusted online casino and sportsbook platform in Bangladesh. We place the highest importance on protecting the personal information of our users. Through this privacy policy, we aim to clearly explain what types of information we collect, how that information is used, with whom it may be shared, and what rights you have over your information.
This policy applies to all betjli services — including online casino games, sports betting, live casino, slots, fishing games, and all sections of our platform.
1.2 Applicable Age Requirement
betjli's services are only for individuals aged 21 or older. We do not intentionally collect information from minors. If we become aware that we hold information from a minor, it will be deleted immediately.
2. What Information We Collect
betjli collects user information in various ways. A description of that information is provided below.
2.1 Registration and Account Information
When you create an account at betjli, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Mobile number
- Email address
- Password (stored in encrypted form)
- Preferred currency (Bangladeshi Taka / BDT)
2.2 Identity Verification Information (KYC)
To ensure safe and responsible gaming and to process financial transactions, betjli may request identity verification information in certain situations, which may include:
- National ID card (NID) or passport copy
- Proof of address (utility bill or bank statement)
- Proof of ownership of payment method (bKash, Nagad, Rocket, or Upay account)
- Selfie or photo (optional, for security purposes)
2.3 Financial Transaction Information
During deposits and withdrawals at betjli, we record information related to transactions. This includes:
- Deposit and withdrawal amounts
- Transaction date and time
- Payment method used (bKash, Nagad, Rocket, or Upay)
- Transaction reference number
- Bonus claims and wagering history
Our minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳500. All transaction data is protected via SSL encryption.
2.4 Device and Technical Information
To improve your experience and ensure security, we automatically collect the following information:
- IP address
- Browser type and version
- Operating system
- Device type (mobile, tablet, or desktop)
- Session duration and page visit history
- Cookies and local storage data
- Referral source (how you arrived at our site)
2.5 Gaming Activity Information
betjli records information about your gaming activity, which includes:
- List and history of games played
- Bet amounts and outcomes
- Bet details for sports betting
- Preferred game categories
- Session duration
This information is used to ensure responsible gaming and to personalize your experience.
3. Purpose of Information Use
betjli uses collected information only for specific and legitimate purposes. We never misuse your information.
3.1 Service Delivery and Operations
The primary purposes for using your information are:
- Creating, verifying, and managing accounts
- Processing deposits and withdrawals
- Applying bonuses and promotions (such as the 200% first deposit bonus)
- Managing the VIP program (Bronze, Silver, and Gold tiers)
- Providing customer service
- Sending transaction receipts and notifications
3.2 Security and Fraud Prevention
betjli uses your information as a secure platform to:
- Detect and prevent unauthorized access to accounts
- Identify suspicious transactions
- Prevent creation of multiple accounts
- Comply with anti-money laundering (AML) guidelines
- Maintain system integrity
3.3 Personalized Experience
To make your gaming experience more enjoyable, betjli analyzes your preferences and behavior to present personalized recommendations, relevant bonus offers, and game selections.
3.4 Responsible Gaming
betjli places the highest importance on responsible gaming. Using your gaming activity information, we can identify problematic behavior early and provide support when needed. More detailed information is available on our Responsible Gaming page.
3.5 Meeting Legal Obligations
In certain situations, we are required to process information to meet legal obligations. This includes responding to legitimate requests from tax authorities, regulatory bodies, or law enforcement agencies.
4. Information Sharing and Third Parties
betjli never sells your personal information. However, in certain situations we may share information with trusted third parties.
4.1 Payment Processors
To complete your financial transactions, we work with secure payment gateways. Payment providers such as bKash, Nagad, Rocket, and Upay receive only the minimum information necessary to process transactions. This information is governed by their own privacy policies.
4.2 Game Software Providers
betjli works with various game software providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. Minimum technical information necessary for managing gameplay may be shared with them. We do not share any personally identifiable information with them.
4.3 Analytics and Technology Partners
To improve platform performance and ensure security, we work with trusted technology partners. These partners operate under strict confidentiality agreements and may not share your information with any third party.
4.4 Legal Obligations
We may share information with authorities in the following situations:
- To comply with court orders or legal processes
- To assist in investigating fraud or criminal activity
- To protect betjli's legal rights
- To ensure public safety
4.5 Prohibition on Selling Information
betjli never sells, rents, or shares your personal information with third parties for commercial purposes. Protecting your privacy is our ethical responsibility.
5. Cookies and Tracking Technologies
betjli uses cookies and similar technologies to improve your browsing experience.
5.1 Types of Cookies
We use the following types of cookies:
- Essential Cookies: Required for the basic functionality of the platform (login sessions, security).
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To understand site usage patterns and improve services.
- Security Cookies: To detect and prevent fraud.
5.2 Cookie Controls
You can accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may prevent some betjli features from working properly. The method for controlling cookies differs in each browser — refer to your browser's help section.
6. Information Storage and Security
betjli uses the latest technology and security measures to keep your information safe.
6.1 Security Measures
betjli takes the following measures to keep your information secure:
- SSL (Secure Socket Layer) encryption — all data transfers are encrypted
- Password hashing and salting
- Two-Factor Authentication option
- Regular security audits
- Limited employee access (only where necessary)
- Server firewall and intrusion detection system
6.2 Data Retention Period
betjli retains your information for as long as your account is active or as necessary to provide services. Even after account closure, certain information may be retained for a specified period to meet legal obligations.
- Account and transaction information: minimum 5 years
- KYC documents: minimum 5 years after account closure
- Gaming history: minimum 3 years
- Contact Records: minimum 2 years
6.3 Steps in Case of a Data Breach
If a data breach occurs, betjli will immediately take the necessary steps and notify affected users in a timely manner. We will take all required remedial measures according to the severity of the incident.
7. Your Rights & Control
betjli believes every user should have full control over their own data.
7.1 Right to Access Data
You may request to view the data betjli holds about you at any time. We will respond to your request within 30 business days.
7.2 Right to Correct Data
If any of your information is incorrect or incomplete, you can contact us to request a correction.
7.3 Right to Delete Data
In certain circumstances you may request that your data be deleted. However, this request may be limited in cases of legal obligations or ongoing investigations.
7.4 Right to Object to Processing
You may object to the processing of your data for specific purposes. The option to opt out of marketing communications is always available.
7.5 Right to Data Portability
You may request that your data be provided in a structured, machine-readable format, allowing you to use it elsewhere.
7.6 How to Submit a Request
To exercise any of the above rights, please contact our support team. We will respond to your request as quickly as possible after verifying your identity.
8. International Transfer of Data
8.1 Server Location
betjli's servers and data processing facilities may be located in multiple countries. Your data may be transferred to and stored on these servers. For such transfers, we ensure that your data remains protected in accordance with this privacy policy.
8.2 Security Assurance
For international data transfers, betjli ensures that:
- Strict data processing agreements are in place with all third-party partners
- Data transfers are fully encrypted
- Partners maintain equivalent privacy protection standards
- betjli retains full control over your data
9. Policy Changes & Updates
9.1 Right to Amend the Policy
betjli reserves the right to amend or update this privacy policy at any time. Changes to this policy may result from changes to the service, technology, or legal requirements.
9.2 Notification of Changes
If there are any significant changes to this privacy policy, we will inform you in the following ways:
- SMS notification to your registered mobile number
- Notification to your email address
- A prominent notice on the betjli platform
Continuing to use betjli's services after any changes means you accept the updated policy. The "Last Updated" date at the top of the page always indicates the date of the most recent change.
10. Contact Us
If you have any questions or concerns about this privacy policy, feel free to contact us.
Privacy Requests & Contact
24/7 Live Chat Support in Bengali — contact us via the live chat on our site.
Email: [email protected]
All privacy-related requests will be handled with the utmost importance. We will respond to your request within 30 business days.
Related Policies
Read other important policies from betjli:
- Terms & Conditions — the complete terms for using our platform
- Responsible Gaming — our commitment to safe gaming
- FAQ — common questions and answers
- About Us — learn more about betjli